Contact Us
Get in touch with Demoryx for product information, order questions or return assistance.
Send us an email
Include the useful details
For an existing order, share the order number and the email used at checkout. If you are choosing a product, include its link and the model, size or color you have in mind.
When reporting a damaged or incomplete delivery, describe the issue and attach clear photographs of the item and packaging. Keep the packaging while we review your message.
Arranging a return
Read our Return Policy and contact us before shipping a return. We will provide the appropriate instructions and destination after reviewing your request.
The form below is another way to reach us. Please leave out passwords and full payment-card details.
Customer Support: Available 24 hours a day, 7 days a week.
Company information
Legal name: Beijing Kendingying International Trade Co., Ltd.
Chinese registered name: 北京肯定盈国际贸易有限公司
Unified Social Credit Code: 91110112MAKF9NK9X3
Registered address: Room 508, 5th Floor, Building 4, Courtyard 8, Hujiafa Village, Tongzhou District, Beijing, China
Telephone: +86 178 5644 5258
Email: support@demoryx.com
The registered address is the company's legal registration address and is not the return address. Request written return authorization before sending goods.